How To File A Claim

Voluntary Long-Term Disability (VLTD) Insurance
Download the How to Report a Long-Term Disability Claim brochure for complete information.

How to report a Long-Term Disability Claim

  • Seek appropriate medical attention immediately
  • Tell your manager on or before your first day absent
  • Call CIGNA as soon as possible - (800) 36-CIGNA or (800) 362-4462 or visit (click on FORMS under the CUSTOMER CARE tab)

Please have this information ready before you call:

  • Your name, address, phone number, birth date, date of hire, Social Security Number and employer's name, address and phone number.
  • The date and cause of your disability and when you plan to retun to work. If you are pregnant, give your expected delivery date.
  • The name, address, and phone number of each doctor you are seeing for this absence.

Life Insurance
Please contact the GIS Benefit Center toll free at (877) 817-4801.

They will start the claim process and will advise you as to what forms, documents and/or reports you will need to provide.